At every moment of our life emotions are ruling our behavior.
Whether we are happy or sad, angry or fearful emotions are playing an important social role, having the major influence on our perception of the World and our communication styles. Emotional Intelligence is the ability to identify, assess, and control the emotions of oneself, of others, and of groups.
Join this 2 days workshop to:
- To learn the theories and models around emotions and culture to understand and manage your state and communication styles.
o Define emotions, moods, traits, and disorders
o 7 Universal emotions
o Automatic appraisal system
o Emotion alert database
o Self-awareness/management (triggers, emotional diagrams, manipulators)
o Cultural Norms and Politeness
- To exercise and develop knowledge and skills in reading verbal and non-verbal signals in self and others
o 5 communication channels
o Facial expressions
o Body language
- Learn and exercise a framework for handling emotionally charged conversations
Workshop includes an extensive number of various exercises aiming to awaken emotional self-awareness and bring this knowledge to all areas of life.
Bring your understanding and communication with family and kids, friends and colleagues and especially with yourself to a new level.
Trainers are holding an MSc degree in Behavior, Communication and Credibility analysis/Manchester Metropolitan University.
approximate daily timeframes 10:00 - 17:00